RLTRsync Terms & Conditions

Effective date: January 9, 2024.

Overview

This website and the RLTRsync platform (the “Service”) are operated by Virtual Business Cards LLC (“Virtual Business Cards LLC,” “we,” “us,” or “our”). Virtual Business Cards LLC offers this website and the Service, including all information, tools, and services available from this site to you, the user (“you” or “Customer”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (collectively, these “Terms and Conditions” or “Terms”).

By visiting our site and/or purchasing or using the Service, you agree to be bound by these Terms, including additional terms and policies referenced or linked herein.

We may update these Terms from time to time by posting a revised version on this page. Your continued use of the Service after any changes means you accept the updated Terms.

Online Store Terms

By using the Service, you represent that you are at least the age of majority in your jurisdiction, or you have consent from a parent/guardian to use the Service. You may not use the Service for any illegal or unauthorized purpose. You must not transmit any viruses or malicious code.

A breach or violation of any Term may result in immediate suspension or termination of your access to the Service.

Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.

Subscriptions, Billing & Auto-Renewal

We offer different subscription packages and term lengths (e.g., monthly and annual). Prices, inclusions, and features for each package are described at checkout and/or on our pricing page.

• Auto-Renewal. Subscriptions automatically renew at the end of each paid term unless you cancel before the renewal date. You authorize us (and our payment processor) to charge your payment method for the renewal term at the then-current rate, plus applicable taxes.
• Annual Plans – Non-Refundable After Renewal. If you purchase an annual subscription, you must cancel beforethe next renewal date to avoid being charged for the following year. Annual renewals are non-refundable once the renewal charge is processed, except where required by law.
• Monthly Plans. Monthly charges recur each month until canceled. Monthly charges are non-refundable once processed, and partial months are not prorated, except where required by law.
• Upgrades/Downgrades. If you upgrade, charges may apply immediately (prorated or otherwise, depending on the offer). Downgrades may take effect at the next renewal. Certain features or limits may change upon plan changes.
• Payment Method. You must maintain a valid payment method on file. Failure to remit payment may result in suspension or termination.
• Taxes. Fees are exclusive of taxes, duties, and similar assessments. You are responsible for all such amounts, which may be added at checkout or billed separately as required.

Cancellations & Refunds

• How to Cancel. You can cancel at any time via your account dashboard or by contacting us using the information in Contact Information below. Cancellation prevents future charges but does not entitle you to a refund of amounts already paid unless required by law.
• No Refunds; Exceptions. Except where required by law or expressly stated in an offer, all fees are non-refundable, including for partial terms, unused features, or lack of usage. Annual renewals are non-refundable after they are processed.
• Chargebacks. Disputing a valid charge as a chargeback without first working with us may be treated as a breach. We reserve the right to suspend/terminate accounts involved in fraudulent or abusive chargebacks.

Free Trials & Promotions

Any free trial or promotional offer is subject to the terms presented with the offer. Trials convert to paid at the end of the trial period unless you cancel before the trial ends. We may modify or terminate promotions at any time.

Modifications to the Service & Prices

We may change prices and Service features from time to time. We may modify or discontinue the Service (or any part of it) with or without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance.

Products or Services

Some features may be available only online and may have usage limits. We reserve the right to limit sales or access to any person, region, or jurisdiction. Descriptions and pricing are subject to change.

Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate billing and account information and to promptly update it so we can complete your transactions and contact you as needed.

Optional Tools & Third-Party Services

We may provide access to third-party tools and integrations (e.g., payment processors, CRMs, messaging providers). Such tools are provided as-is without warranties or support, and your use may be subject to the third party’s terms. We are not responsible for third-party content, sites, products, or services.

User Content & License

You may upload or provide content (e.g., profile information, images, listings, open house data, forms, reviews, and other materials) (“User Content”). You represent and warrant that you have all rights necessary to submit the User Content and that it does not infringe any rights or violate any laws.

You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, display, perform, transmit, and otherwise use User Content as necessary to provide, operate, improve, and promote the Service and to comply with legal obligations.

We may remove or disable User Content that violates these Terms or applicable law.

Messaging; Email & SMS Consent

By providing a phone number or email, you consent to receiving Service-related communications (e.g., account notices, transactional messages, onboarding tips). For SMS, your carrier’s message & data rates may apply. Message frequency varies. You can opt out of non-transactional SMS at any time by replying STOP (or HELP for help). You may still receive essential transactional or legal notices.

Fair Use; Acceptable Use

You agree not to: (a) use the Service in violation of laws or regulations (including privacy, fair housing, anti-spam, and consumer protection laws); (b) infringe third-party rights; (c) upload malicious code; (d) attempt to bypass security or access others’ data; (e) resell or misuse the Service; (f) perform unauthorized scraping, crawling, or bulk exporting beyond features provided. We may impose reasonable technical limits (e.g., rate limits, storage) to protect Service stability.

Beta Features

We may label certain features as alpha, beta, or preview. Such features are provided as-is for evaluation and may change or end at any time. Using beta features is at your own risk.

Service Availability; Data; Backups

We strive for reliable service but do not guarantee uninterrupted availability. You are responsible for maintaining your own backups of User Content. Upon termination or cancellation, we may retain limited backups for a reasonable period but have no obligation to store your data indefinitely.

Intellectual Property; DMCA

The Service and all related content (excluding your User Content) are owned by us or our licensors and are protected by intellectual-property laws. If you believe content infringes your copyright, send a DMCA notice to the email in Contact Information with sufficient detail to identify the work and the allegedly infringing material.

Privacy

Your submission of personal information is governed by our Privacy Policy (incorporated by reference). Please review it to understand how we collect, use, and share information.

Prohibited Uses

In addition to any other prohibitions described here, you agree not to use the site or Service for any unlawful purpose; to solicit others to perform unlawful acts; to violate any applicable laws or regulations; to infringe IP rights; to harass, abuse, defame, or discriminate; to submit false or misleading information; to upload or transmit malware; to collect or track others’ personal information without consent; to spam; or to interfere with or circumvent security features.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL Virtual Business Cards LLC OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, SAVINGS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations; in such cases, liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Virtual Business Cards LLC and its affiliates, officers, directors, employees, agents, contractors, licensors, and suppliers from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your breach of these Terms or applicable law; or (d) your violation of any third-party rights.

Severability

If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

Termination

We may suspend or terminate your access to the Service at any time for any reason, including for non-payment or breach of these Terms. Fees accrued up to termination remain payable. Upon termination, your right to use the Service ceases immediately.

Dispute Resolution; Governing Law; Venue

These Terms and any separate agreements whereby we provide you Services are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Venue for any permitted court action will be the state or federal courts located in Florida, and you consent to their jurisdiction.

Optional (if you want arbitration & class-action waiver):
Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration on an individual basis, and not as a class action or representative proceeding, administered by a recognized arbitration provider under its rules. Judgment on the award may be entered in any court of competent jurisdiction. You and we waive the right to a jury trial and to participate in a class action.
(If you want this provision, let me know and I’ll finalize the details and provider.)

Entire Agreement; No Waiver

These Terms, together with any policies or guidelines posted on the site or provided with the Service (including the Privacy Policy), constitute the entire agreement between you and us regarding the Service and supersede any prior agreements. Our failure to enforce any provision is not a waiver of our right to do so later.

Changes to Terms

You can review the most current version of the Terms at any time on this page. We may update these Terms at our sole discretion by posting changes here. Your continued use of the Service after such changes constitutes acceptance.

Contact Information

Questions about these Terms should be sent to contact@virtualbusinesscard.me.
If you need billing or cancellation assistance, please include your account email and, if applicable, your subscription plan.

Dispute Resolution; Arbitration; Class-Action Waiver

Informal Resolution First. Before filing a claim, you agree to try to resolve the dispute informally by emailing us at contact@virtualbusinesscard.me with “Dispute Notice” in the subject line and a brief description of the issue, your account email, and your requested resolution. If we cannot resolve the dispute within 30 days of receipt, either party may start arbitration (or, where permitted below, proceed in court).

Arbitration Agreement. You and Virtual Business Cards LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the RLTRsync Service (collectively, “Claims”), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved by binding arbitration on an individual basis, except that (a) either party may bring an individual action in small-claims court (if the claim qualifies), and (b) either party may seek injunctive or other equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of its intellectual-property rights.

Arbitration Rules & Forum. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (if you use the Service primarily for personal/household purposes) or its Commercial Arbitration Rules (if you use the Service primarily for business purposes), as applicable, and as modified by this section. The arbitration will be conducted by one arbitrator. Unless you and we agree otherwise, the arbitration will be conducted by video/phone or on documents; if an in-person hearing is required, it will occur in the county where you reside or another location we both agree to.

Governing Law; FAA. This Arbitration Agreement is governed by the Federal Arbitration Act (FAA). The rest of these Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. For any court proceeding permitted here (including to compel arbitration, stay litigation, confirm/vacate an award, seek IP injunctive relief, or if this Arbitration Agreement is found unenforceable as to a claim), the exclusive venue will be the state or federal courts located in Florida, and you consent to their jurisdiction.

Fees & Costs. AAA’s rules govern payment of filing, administration, and arbitrator fees. We will reimburse AAA consumer filing fees that exceed US $200 for Claims you bring that are determined by the arbitrator to be non-frivolous. For business-use disputes, fees are allocated under the applicable AAA rules. Each party pays its own attorneys’ fees unless the arbitrator awards fees under applicable law.

No Class or Representative Actions. Claims must be brought on an individual basis only and not as a plaintiff or class member in any purported class, consolidated, collective, or representative action. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

Severability. If the class-action waiver above is found unenforceable as to any claim, then the Arbitration Agreement is void as to that claim, and such claim must proceed in court (not arbitration). If any other part of this Arbitration Agreement is found unenforceable, the remainder will still apply.

Opt-Out. You may opt out of this Arbitration Agreement by emailing contact@virtualbusinesscard.me within 30 days of (i) the date you first create an RLTRsync account or (ii) the date these Terms first took effect for you (whichever is later). Your email must include your full name, the email associated with your account, your mailing address, and a clear statement that you wish to opt out of arbitration (“Arbitration Opt-Out”). Opting out does not affect other parts of these Terms.

Survival. This section survives termination of your account and/or these Terms.